RECALL NOTICE

RECALL NOTICE

 
Lifetherapy Announces Recall of a Small Lot of
Certain Loved, Grounded & Empowered Body Wash
and Certain Loved Body Lotion

Product Identifying Characteristics:

Body Wash Empowered, Grounded, Loved

Body Lotion Loved

Mini Collection Gift Sets

CUSTOMERS SHOULD STOP USING AND RETURN THESE PRODUCTS

Lot numbers can be found on the bottom of each bottle.

These products were manufactured September 2023.

Description: This recall involves

Body Wash Grounded 12 oz. and 1 oz.

LOT 23H14

LOT 23I05

Body Wash Loved 12 oz. and 1 oz.

LOT 23I06

LOT 23I07

Body Wash Empowered 12 oz.

23I01A

23I01B

Body Lotion Loved 12 oz. and 1 oz.

LOT 23I08

LOT 23I09

Mini 1 OZ Bottles | Collection Gift Set

**With any of the above Lot Numbers

Incidents/Injuries: Tests show the Recalled Products contain pluralibacter gergoviae causing foul smell. The firm has received no incidents involving harm or injuries. One incident involving foul smell was reported. In no instances did the safety fail. No injuries have been reported.

Remedy: Customers should stop using the above mentioned body washes and lotions, and return to point of purchase, or as provided below, for a refund or exchange. 

Return and replacement instructions:  Return to point of purchase, or contact us at recall@lifetherapy.com, or call 630-543-3434 with the lot number, product name and quantity returning.  We will also need your proof of purchase.  We will issue you a return label and  at your choice, either refund for the amount of your purchase, or an exchange of another product of Lifetherapy of equal or lesser value.  Registered consumers will then receive instructions to return the product to the Lifetherapy Corporate Offices at 1035 West Fullerton Ave., Addison, IL 60101. 

These Products were possibly sold at: Lifetherapy.com, Amazon, Hilton New Orleans Riverside, Westin Desert Willow Villas, Omni WIlliam Penn, Terranea Resort, Rusted Window Boutique and La Grande Orange.

Manufactured in: USA

For additional information concerning this product recall, you can email us at recall@Lifetherapy.com or call us at 630-543-3434 (tel:630-543-3434)